Glossary - Car Hire Office Hours

In large airports, the car hire working times are often 24 hours per day. In other cases, there will be defined working times. Car hire suppliers also look at their reservations to determine the hours of operations. This allows them to cater to specific customers. If you want to pick-up a rental car outside of the defined car hire office hours, you can incur some additional charges. If you wish to drop-off your rental car outside the office hours, there might be the option to leave the car keys in a drop box. Some companies may also charge a fee for off-hours return. If you make a reservation outside of the office working hours two situations can occur. One, you will not be able to book the car for the requested time. Two, you will be contacted about the fee for off-hours pick-up and or drop-off. The average cost for an off-hours pick-up charge can range anywhere from 15.00 EUR to 60.00 EUR depending on the company. If you do not wish to pay the additional fees, you will be given a full refund of any money paid.